Ring Video Doorbell
Pink tint only on Win 10 Edge & Chrome
I have 2 Ring indoor cameras Gen2, 1 Stickup Cam, 1 spotlight Cam Battery(w/solar) & 2 doorbells Pro v2 wired. I usually view all thru my android app, which displays fine. Today I tried to view on my HP Pavillion Elite e9290f running Windows 10 Home v10.0.19045 w/ NVidia GeForce GTX 260, using Edge, Chrome & Firefox. With Edge, 5 of the 6 cameras are washed out in a pink tint. Chrome was doing the same thing at first, but later it was fine. Edge has remained consistent. Firefox was always displaying fine as well. I also tried my Asus x202e laptop, running Win 10 Home v10.0.19045, using Edge V120.0.2210.144, which worked fine. And my HP was Edge V120.0.2210.144.
So, I don’t think this is the sticky IR filter problem.
Also, I tried to logon into this Community with my Ring profile login, and this site created a new account instead of logging into my existing account. Not sure whats up with that.
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20-01-2024 08:09:51
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Tom_Ring
Hi @D_Ron. Do you think you can share a few screenshots of the different images you are seeing? Perhaps the same video from different bowsers/phone, so we can highlight the different levels of pink tint? Thank you.
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22-01-2024 06:55:52
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