Pink hue

When viewing in live view or when someone comes to the door the image is completely colored in pink hue. Tried resetting and hard resetting the device but it did not resolve. Also tried re-installing the device but nothing worked. Tried flashlight test as others seemed to indicate that this would work but it did not work for us.

Hey @Kailash. Since the reset was to no avail, I recommend reaching out to our support team from here. Please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19. This has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.