Hey there! Love my 3rd gen ring doorbell! Wait, false. Just letting everyone know that if you had to reset your wifi, you’ll need a 5 digit PIN THAT IS ONLY ON THE BOX OR MANUAL. Meaning if you dont’t have it, you’re screwed. The manual said NOTHING about keeping it or the box or writing down the PIN and keeping it in a safe location. Expecting a free gen 3 doorbell.
Hi @user31879. If you no longer have the 5 digit pin code from the manual, please give our support team a call at one of the numbers available here for further assistance. If you are outside of the US, please visit here to see how to contact support.
I have the same problem. No-one keeps the box or installation manual. RING should MENTION IN THE INSTRUCTIONS that the PIN number should be record. Shame on them.