Ring Video Doorbell

Browse posts, comment, and join in the discussion about Rings wired and battery doorbell.

L
Picture people when leaving
recording-length
troubleshooting

Take’s Picture of people when leaving but will pick up a car immediately. I’ve tried rezoning changing settings nothing seems to make a difference all I ever get is the back of their heads as they walk away.

715

0

0

10-11-2021 18:52:18

Responses (2)

  • L

    I have adjusted the zone forward backward wide or narrow or whatever it lets you do I adjust it sensitivity it’ll pick up bird spiders but not the people until they walk away It’s very aggravating

    0

    10-11-2021 18:55:34

    • C

      Hi @lenny56769. You might need to adjust the positioning or angle of the Doorbell if it's often picking up cars driving by in the street. Using a Wedge Kit can help you angle your Doorbell's view down which will help it focus more on visitors at your door rather than cars in the street, as the street will no longer be in the center of its field of view. You can find Wedge Kits on our website [here](https://ring.com/collections/accessories?filters=category:video-doorbell-wired,category:video-doorbell-pro,category:video-doorbell-pro-2,category:video-doorbell-elite,category:video-doorbell,category:video-doorbell-2,category:video-doorbell-3,category:video-doorbell-3-plus,category:video-doorbell-4,category:peephole-cam,type:installation-mounts), you'll want to use the one that matches the model of Doorbell you have. :)

      0

      30-11-2021 20:44:22

      Didn't find an answer ?

      Log in or create your Ring account to post a question and join in the on the conversation.

      Most Helpful Members