Picture in Picture Option Not Available in Ring App

[user52252]

I just installed the Floodlight Cam Wired Pro, with 3D Motion Detection and Bird’s Eye View.

I configured the Ring for Bird’s Eye View. However, I do not see Bird’s Eye View during playback or live view. After googling this issue, it brought me to a Ring how to page. It states I must have Picture in Picture turned on. The instructions are as follows:

1. Open Ring App.
2. Tap Menu icon on top left.
3. Tap Devices.
4. Tap the Device in question.
5. Tap Device Setting.
6. Tap Video Settings.
7. Tap Picture in Picture.

The problem is, I don’t have the Picture in Picture option on the Ring App. I installed the latest Ring App. Bird’s Eye View is turned on.

I am using an iPhone 14 Pro Max, using iOS 16.5.1.

Is there a fix for this? Why have a feature on the Floodlight Cam if the App doesn’t support it?

[Caitlyn_Ring]

Hi @user52252. When Bird’s Eye View is toggled on, it should show in recorded videos and Live Views picture-in-picture. First, navigate to Device Settings > Video Settings > Bird’s Eye View and ensure this is toggled on. Next, navigate to 3D Motion Settings and ensure Bird’s Eye Zones are toggled on. If this feature is still not working, try resetting your Bird’s Eye Zones and setting them back up.

[user52252]

Hi Caitlyn,

Thanks for the response. Where do I find 3D Motion Settings?

[Caitlyn_Ring]

@user52252 It would be the 3D Motion Settings tile found under Devices > your Floodlight Camera.