I recently installed my Ring Doorbell 2nd Gen, 2020 release. I’ve been having some issues with hearing someone when they ring the doorbell. They can hear me loud & clear on the doorbell itself. Yes, I have the volume fully up on various iPhones, and Echo Show 8 devices when they ring the doorbell. I have also re-installed the app, and ensured there is nothing connected to the devices via bluetooth. And, I have also tested this using my phone LTE Data as opposed to the internal WiFi, and I get the same result. Addtionally, I’ve tested the WiFi signal using the Device Health ‘Test Your WiFi’ tool in the RIng App, and my WiFi signal at the doorbell is 14Mbps UP and 12 Mbps DOWN - therefore quite a good signal
My questions are:
Is there a way of turning up the microphone internally on the Ring Doorbell itself?
Where is the physical location of the microphone on the Ring Door Doorbell 2nd Gen, 2020 release? When I research online, I can see that the 1st gen manual show the mic in front, however the 2nd gen manual does not show a diagram indicating the placement of the microphone.