Phone notifications when door sensors remain open?

Is there a way to generate notifications when a door sensor:

  • Remains open > X minutes

  • Is still open at a set time (e.g. 9pm).

  • Is still open when I drive away.

In particular I have a detached and attached garage door that I’ve left open previously and would love to have an active notification system to remind me. And we have indoor cats so I’d use the same for all the other external house doors since they should never be left open more than briefly.

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Good question @AdrianGarside! At this time, this is not a feature in the Ring app, however, our neighbors will often share their solutions around the Community, so I would not be surprised if there is a way to do this through another method!

Currently, your Sensors can alert when they are opened and when they are closed, as well as the emergency flag sent to the Base Station if your Alarm is armed and the sensor is tripped. The open and closed alerts can also play an audible alert tone from the Base Station and Keypad. Your Ring app device page will also, of course, display a current status of a sensor. As far as a scheduled routine for check in, or open/ closed reminder, this would make for an excellent feature request in our Feature Request board! :slight_smile:

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Just switched to this from another service and already missing the service

  1. No emails when doors are opened, only push notification
  2. No notification when the door is left open, no reminder

Much improvement needed

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Hi @Cyberbug. As we value our neighbors’ feedback, we’ve created a Feature Request board. Feel free to add this and any future feature requests there. This will help us to organize and share your requests with our teams here, as well as allow other neighbors to comment and add interest, all in one place. Feel free to link that post you make in the Feature Request board here so other neighbors that come to this thread can easily find your feature!

Do you have an Amazon Alexa or Echo? I’m wondering if you couldn’t accomplish this using an Alexa routine?

You can set up an Alexa routine to alert when the door opens or closes but there isn’t a way to get an alert if the door sensor remains open. This is a huge omission from Ring and it is really disappointing the lack of official response on this feature given the amount of requests it has had.

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Hi
You can setup 2 routines with Alexa.
Routine (1) When the Door is opened:
Name: Whatever you want
When: Select the device and the trigger you are looking for. For me its the door and the trigger is open.
Anytime: for me is Always. You can setup as you like,
Add action: I did customized
“Set a timer for 10 minutes”
From: This device in my case, again you can setup as you need.
Save

Routine (2) When the Door is Closed:
Name: Whatever you want
When: Select the device and the trigger you are looking for. For me its the door and the trigger is closed.
Anytime: for me is Always. You can setup as you like,
Add action: I did customized
“cancel timer for 10 minutes”
From: This device in my case, again you can setup as you need.
Save

Only way I found it to work. A little tedious but hey I know.

Under your routines menu you can tap the Blue play button to simulate the routine happening.
Or physically do the deed.

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@ivan327 Does yours set a timer even when the alexa app isn’t open? Mine doesn’t seem to send the routine unless the app is open when the door is opened. Heeeelllppp please :slight_smile:

No, tried it. We are hoping someone else (Amazon/ Alexa) to do what Ring needs to do?
This should be a “must” feature and should not be hard to implement. I asked for this feature 4 years ago. All other security systems offer this “door remained open” feature, except Ring.

I created this routine and it works. Alexa plays tones when my garage door has been left open too long.

but…every time the garage door opens Alexa announces “5 minutes, starting now”. That’s annoying. I already tried enabling brief mode.

Does anyone have a solution?

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i set it on the echo. iphone doesn’t work. Android maybe dont know

Same here, there is a suppress option, but that only relates to how long Alexa should wait before allowing the same routine to trigger again.

A friendly reminder to everyone interested to upvote this feature request (title of the request is a bit misleading but this is what it is)

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This is so desperately needed, like I have a schlage smart lock already but if the door is left open and the bolts extends schlage will tell me that the door is closed. However I would much rather get an alert if the door is left opened for greater than 5 minutes so I can go down and close it.

How long would it take an engineer to write some code to make this happen?

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Ring get on this request! Badly needed feature.

1 Like