Phone not connecting to live view...

Ever since I let my ring protect plan expire, I always have issues connecting to live view on my ring doorbell II. I've checked its connection status and it's always been "good". There is literally a WiFi booster 5' away from the doorbell inside my house. My download and upload speeds to my phone are at 70-100mbps and 17-20mbps respectively. Literally, the day after the protect plan expired this issue started. Sometimes it will connect, but most of the time it won't. How can I not connect to live view, yet check the health and connection speed of the device? Has anybody else had this problem after letting their plan expire? Is this by design? Should I contact my state's attorney general and file a complaint. I'm not trying to be a smart a$$, but it seems pretty suspicious to me. Prior to the expiration of my plan, I NEVER had an issue connecting to live view no matter where my phone was. I could be 100 miles away connected to a crappy dsl internet connection and still perform a live view on my phone and answer my door bell using the audio.