Ph troubles

My neighbor sends me ring videos via text from his oudoor motion light. I use to be able to open and watch and now does not open. Is this a android ph issue or something in the setting on the App or in my ring acct setting?

Hello @BW1, thank you for joining the Community!

To confirm are links that a neighbor sent you from their Ring device are not opening for you anymore or are videos in the Neighbors app not playing anymore?

Yes , I am unable to open links that a neighbor texts me from his ring devise.

Yes , I am unable to open links that a neighbor texts me from his ring devise.

Hi @BW1, is there an error message when you click the link? If so, please share it here. Would you also be able to share one of the links in your response so I can try it myself as well?

Thank you!