‎Person recorded leaving but not arriving!

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user63079

Person recorded leaving but not arriving!

troubleshooting

hardwired-battery-video-doorbell

Yesterday evening at 2012 a person approached my home but the recording only showed them walking away can you help me please to resolve this

155 •

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20-10-2023 11:58:27

Responses (2)

J

Justin_Ring

Hi @user63079. I was able to find this Community [post](https://community.ring.com/t/video-doorbell-2nd-gen-missing-beginning-of-recording/197082/2) where other neighbors had a similar concern. There is a marked solution with steps to try and what to do if those steps do not help.

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23-10-2023 04:51:05

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S

system

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.

0

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22-11-2023 04:51:22

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