Person only motion detection isn't working doorbell 3

Since the last software update that now has automated QUICK RESPONSES, the ability to only detect people has disappeared and now we get motion alerts for vehicles passing our house but occasionally we don’t see people that have been to our door. We have the settings on minimum sensitive, the capture zone in well into our garden but the doorbell even captures the sun rise. Has anyone else experienced this. It’s a RING doorbell 3

This can be found under Smart Alerts. In your Ring app:

  • Tap the three lines on the top left (Menu)
  • Tap Devices
    • Tap the device you want to adjust
  • Tap Motion Settings
  • Tap Smart Notifications
  • Tap Enable Feature
  • Tap Continue
  • On the next screen select the notification options that you want for Person and Other Motion
    • You’ll see a video camera where you can select or de-select recording and a bell icon to represent alert notifications
  • After you’ve adjusted your settings tap Done.

I hope this helps! :slight_smile: