Person not captured by camera

Problem: Three persons pass the camera at about one-minute intervals. Only one of these persons is captured by the camera. The camera is set to MAX motion sensitivity. What could be the reason why an adult is not captured by the camera?

Hi @user47461. Try the following steps if your Camera is missing motion:

If you have tried these steps and are still having the same concern, give our support team a call at one of the numbers available here. If you are outside of the US, please visit here to see how to contact support.

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.