Ring Security Cameras
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Person detection does not work
I see many complaints that person detection does not work, but I am still inclined to add my voice to the chorus of discontent.I have two Stick Up Cam devices. Both are plugged in. They are positioned about 4 feetabove the ground. I have a Protect Basic plan which offers Person Alerts. On the Motion Settings page, I have Smart Alerts on. On the Smart Alerts page, I have Person set to Record and Send alerts; Other Motion is set to Don’t record and don’t send alerts. I have Motion Sensitivity set to Min. I have Camera Motion Zones set to exclude vehicles and neighboring houses. Nevertheless, I am frequently bothered by false alarms. The cameras trigger on any motion, even motion that is not remotely similar to a person such as snowfall or steam from a heater vent. I have been paying for the Protect Basic plan for nearly two years, hoping all the time that person detection would improve, but it has not. Is there any chance Ring is going to address this deficiency some day?Here is a collage of images that triggered person detection recently. I have also gotten person-detected alerts caused by a cobweb and a moth. How hard can it be to distinguish snowfall from a person?
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15-02-2024 16:39:47
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