People Only Mode is not recording anyone

I had to turn off People Only Mode since it would not capture when anyone would walk in front of my Ring 2 doorbell. It would catch the occasional car but even if I walk right in front of it, it would not capture it. Device health is Very Good and connected to internet fine. Thinking of switching to Eufy since there is no support or chat avaialble to have someone to troubleshoot. Just endless articles about how to set it up. Worthless.