I recently purchased FOUR Spotlight Cams (3 wired and 1 battery) plus a Wired/Plugged in Stick Up Cam (3rd Gen - suffering from the erroneous critical low battery ongoing problem on a WIRED/PLUGGED in device, yet ANOTHER Ring problem) and Indoor Cams -
Your motion detection is currently USELESS - with notifications going off for birds, cats and even SPIDERS (see below) - I’m familiar with all of the settings, sensitivity levels, motions zones, etc.
MOST IMPORTANTLY THE PEOPLE ONLY MODE DOES NOT WORK resulting in constant notifications for cats and even SPIDERS throughout the night!!! See this spider example from a Wired Spotlight Cam tonight which set off a notification while the People Only Mode was set:
Screen Cap of motion settings with People Only Mode switch on attached/below.
AGAIN, THIS RENDERS YOUR PRODUCTS USELESS!
Unless this can be rectified I’m sending back over a thousand dollars worth of your products -