Im trying to pay for basic cover but everytime I try and pay something goes wrong with their web page? Ive tried with several cards same problem each time too say its frustrating is beyond belief. How hard should this be?
Hi @user34690. Make sure you’re following the steps to add a valid payment method here on a supported web browser. A supported web browser would be Google Chrome, Microsoft Edge, or Firefox. Ensure that your web browser is also updated to the latest version, and that if you have a VPN, it is turned off or set to exclude Ring traffic.
If this keeps happening, and you’re unable to add your payment method to pay for your Ring Protect plan, please give our support team a call at one of the numbers available here. If you are outside of the US, please visit here to see how to contact support.
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