So Ring changed the response plan to the Panic button so that it now operates like a standard alarm signal. Previously the cops were immediately dispatched - makes sense for the Panic feature. Now, they actually call you to confirm that you meant to push the button.
Ring probably has their reasons for changing (likely saving money somehow) but it was a really bad decision for safety since the whole point behind a panic button is to have cops there as fast as possible. If people were pushing them incorrectly, tough. Let the police fine them. Let Ring fine them. Whatever. But for those that use it correctly, you’ve removed an important feature. Really disappointed in Ring for making this unexplicable change and effectively reducing the Panic button to a standard Alarm button. If you agree that this was a bad change, please let them know.