Pairing ring2

Im having hugh issue pairing the device to my phone…any suggestions? I followed the instructions and the white light came on the ring but it wouldn’t pair to my LG Android…

Sorry to hear this @pernellajohnson! Please ensure the battery is charged all the way, and that there are no apps open or settings on your mobile device, that might interfere. If you are making it to the very last wifi connection step in the setup, double check the wifi password and try moving closer to the router. If possible, using another mobile device for the setup can rule out any integration concerns. Let us know if this works! :slight_smile: