I’ve Paid for yearly protect plan in May 2023 for one device (my outdoor ring doorbell) and monthly for other indoor camera as I bought this much later than the doorbell. Once I set up the monthly for the indoor camera it’s now set up monthly for both! Even though I’ve paid for the yearly for my doorbell!!! Please fix this!!!
Hi @user69799. You cannot subscribe to yearly and monthly plans at the same time; it has to be either or. For any billing issues, it is best to contact our support team for assistance. Give our support team a call at one of the numbers available here.
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