Hi there, @OllyO07! Our team recently reported an incident, at Status.Ring.com, with some Ring.com pages showing a 404 error, or not being found, similar to what you’ve run into. As of Jan 13, 20:34 UTC this concern is resolved and the website should be fully functional for all neighbors. I apologize for any inconvenience this may have caused. Feel free to let us know if it is still not working for you!