Ownership

I am trying to reset my ring device, it was under my girlfriends name. We broke up, she moved out, and now I can’t use my ring because it keeps saying it’s under a different owner. Is there anyway to reset the ring or transfer it over, I don’t have anyway of contacting her. Thank you.

Hey @Longgk3. Could you please reach out to our support team on this concern? They can escalate this up for you to get it sorted out. Please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19. This has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.