Ring Security Cameras
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U
Outdoor Security camera wired motion sensor and camera working but light remains on permanently?
hardwired-security-cameras
light-settings
troubleshooting
Light remains permanently on but camera and motion sensor perfectly okay … cannot switch light off ?
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13-05-2023 01:22:35
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Caitlyn_Ring
Hi @user36114. Can you clarify which. model of Ring outdoor Camera you have? Do you have the Floodlight Cam or the Spotlight Cam? The model name can be found on the Device Health page in the Ring app, or on the original packaging. Knowing which Camera we're working with will help ensure I'm providing relevant troubleshooting information.
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16-05-2023 04:43:40
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