Ring Security Cameras

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1
Outdoor Camera - Hardwired
hardwired-security-cameras
troubleshooting

Hi All, I’ve been having problems with my outdoor camera since 05/09/2023, where it’s intermittently recording footage, to point now where it will not record anything. On the app it says it’s online, but when I click on live view, it says WiFi issues. This is strange, as it’s been working for 2 weeks with no issues whatsoever. I’ve also had an email today saying the battery is low - there is no battery in it? It’s hardwired. Has anyone experienced this?

167

0

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08-09-2023 08:12:52

Responses (1)

  • T

    Hi there. What is the RSSI for this device? This information is located in the Device Health menu of the Ring app. Also, what specific model Camera are we working with?

    0

    11-09-2023 04:08:52

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