Outdoor Camera - Hardwired

Hi All,

I’ve been having problems with my outdoor camera since 05/09/2023, where it’s intermittently recording footage, to point now where it will not record anything. On the app it says it’s online, but when I click on live view, it says WiFi issues. This is strange, as it’s been working for 2 weeks with no issues whatsoever. I’ve also had an email today saying the battery is low - there is no battery in it? It’s hardwired.

Has anyone experienced this?

Hi there. What is the RSSI for this device? This information is located in the Device Health menu of the Ring app. Also, what specific model Camera are we working with?