Ordered camera/battery bundle but received only camera

A few days ago, I ordered a Ring bundle – peephole camera with an extra battery – but received only the camera. Anyone else have this happen?

I ordered the same thing and only received the battery. Now when I check the order status it says it was delivered.

I didn’t receive my free battery either. Anyone know rings email?

Sorry to hear about this, neighbors! If your order confirmation shows that you’ve ordered this bundle or the items that you did not receive, and the tracking shows delivered, this will be best resolved with our support team. Please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.