Orange light…

Hi,
I bought a Ring security system 2 gen. But my Base Station glows orange in lightning, and can not get in touch with it. Tried to reset it and removed the battery, however it did not work.

Someone who has tried it before?

Hi there, @Olii1603! Depending on which LED indicator is showing as orange, this could either be an armed Base Station, or a network connection concern. When your Base Station is armed, the circle on it will illuminate red. If the wifi symbol on the back of your Base Station is red, this would be it is not connected. Try using ethernet connection for setup, if possible. Check out also our Help Center article for troubleshooting the Base Station. I hope this helps! :slight_smile: