Only recording 1sec

My ring camera is only recording 1sec. Third time calling support, third trouble shooting script read to me, completed, and then to have cameras work for about 12-18hrs then go back to only recording for 1sec. Has anyone else had this issue. Customer support is unable to resolve, we have spend near 1000 upgrading internet hardward / ban switch to 1G, incurred travel expenses to the property to fix it (because Ring has no remote way of doing it), and we just can not seem to get a solution for the service we pay for. Other than dropping Ring and moving to another company are there any community solutions rather than being read the same script from the online service techs who have no real solutions to offer.