My ring is newly set up. Day 2. And one sensor keeps going offline. (It’s close to another as well that doesn’t). It’s been off for over an hour and still offline. It’s just one out of 8.
Hi @Buddah. If your Contact Sensor keeps falling offline, try the following steps:
Bring the Range Extender closer to the area of the Contact Sensor.
If you have tried these steps and are still having the same concern, give our support team a call at one of the numbers available here for further assistance. If you are outside of the US, please visit here to see how to contact support.