Only one light on Spotlight Cam Battery?

Products Security Cams
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#1

Hi,

I just installed a new Spotlight Cam Battery

https://shop.ring.com/products/spotlight-cam-battery

When turning on the light, only one side of the cam lights up. Is that normal?

From the looks of it, the cam seems to have lights on both sides.

I’m using the latest iOS Ring app.

Thanks.

Aloke

#2

Apparently, this is not normal. I reset the cam (by long-press of the top button) and removed and added it back on to the app.

That fixed the problem. LED lights on both sides of the cam are now working.

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