Ring Security Cameras

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TT
One of my cameras are faded and not even 1 year old. Hummmm....

Check out my screenshot.Anyone else having this problem?

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20-10-2020 15:44:32

Responses (1)

  • T

    Hi @Tony-Tone. This typically happens when the night vision gets stuck in the ON position. You can correct this by turning the Camera off for 3 minutes, then turning back on. Then, press and hold the Setup Button for 20 seconds. This will reset the camera. After that, you'll need to [reconnect](https://support.ring.com/hc/en-us/articles/360034825092-How-to-Reconnect-Your-Ring-Device-to-Wifi-or-Change-Your-Wifi-Network) the camera to wifi. This should fix the video quality issue you're having.

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    21-10-2020 18:24:39

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