Ring Video Doorbell
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One doorbell connecting fine other not
We have 2 homes. I setup a new router today. I kept all ID names/passwords/settings same as old. One door bell works fine, other one won’t. I’ve tried reconnecting several times. The doorbell miles away is fine, the one where I’m at, is the one that won’t connect. Thanks!
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02-11-2020 19:46:43
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Tom_Ring
Hi @RockerG. I would try resetting the Doorbell, then reconnecting to wifi. You can reset the Doorbell by pressing and holding the setup button for 20 seconds, then releasing. Wait for 1 minute, then [reconnect](https://support.ring.com/hc/en-us/articles/360034825092-How-to-Reconnect-Your-Ring-Device-to-Wifi-or-Change-Your-Wifi-Network) your doorbell to wifi. I hope this works!
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04-11-2020 19:25:36
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