Ring Floodlight has recently started to strobe/flicker. There have been no changes to the wiring, location or anything over the couple years that we have had it installed. There have not been any issues relative to temperature that would cause any issues either as this is the first time in the couple years of installation that we are having problems. Lights are no longer usable as the strobe is an annoyance to not only our neighbors but us as well. Are there any replacements parts that can be provided? Please help

Hi @braneo. You may want to try a quick reset and fresh setup on the Floodlight Cam to see if this resolves the flickering you're experiencing. You can reset the Cam by holding down the setup button for at least 20 seconds. Once that's done, you'll just want to set it back up in the Ring App with the steps under Set Up a Device and then test it out. If the flickering persists, as @trail-explorer recommended, you'll want to reach out to our support team so they can troubleshoot this deeper. Please follow up with our support team at one of the numbers available here. You can also get in touch on Facebook @Ring by sending a private message.

I can tell you this is going to take a call to Ring. See if they can figure it out and if not, just ask for a replacement to be sent out.

‎On line security for cameras

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On line security for cameras

I have an Australian NBN NTD connected to a modem/router via ethernet cable and the modem/router communicates throughout the house with other devices via the WIFI (no other ethernet connections). A WIFI extender is used to push the WIFI signal outdoors for a Ring outdoor security camera. I setup the outdoor camera to use the WIFI from the extender whereas the indoor camera uses the WIFI from the modem/router. I have, of course, changed the passwords for both the modem/router and extender but I'm wondering if there are other modem, router, extender or internet settings I need to update to protect this mini network. Any suggestions ?

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05-08-2020 05:25:53

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