Old videos

How do I look at old videos

Hi @user48284. You need an active Ring Protect subscription in place to have access to video recording. If you did not have a Ring Protect plan at the time that an event occurred, you will not have any video available of it to view. Once you have a Ring Protect plan, you can control how long your videos are stored for by adjusting the Video Storage Time. It’s important to note that once a video is deleted, it cannot be recovered.

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