We have had a ring attached with previous doorbell in place working fine. Now we had the old doorbell removed from our hall and ring camera shows as offline. Any idea how to get it back online? The internet hasn’t been impacted in the house
Hi @user69143. Assuming your Ring Doorbell still has power, you can follow these steps to reconnect it to wifi. If that doesn’t work, your Ring Doorbell might not have sufficient power if you’ve removed a component from the existing doorbell circuit. Which model of Ring Doorbell do you have? The device name is located on the Device Health page.