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Ring Video Doorbell

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Mrandmrs

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Evening I have a ring pro withe two separate camras at rear my cameras are fine but ring pro always goes offline! It is powered by ring ac plug driving me mad any ideas???

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03-11-2020 20:24:53

Responses (1)

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    Tom_Ring

    Hi @Mrandmrs. If your Ring Pro is going offline randomly, it could be related to your network. Check your Ring Pros [RSSI](https://community.ring.com/t5/Ring-Device-Tips-and-How-To-s/How-it-Works-Your-Ring-Device-RSSI-Good-vs-Poor/ba-p/751#M4) in the Device Health screen in the Ring app. A low signal will cause intermittent connection. If you do have a low signal, a [Chime Pro](https://shop.ring.com/products/chime-pro-gen2) can help! Best of luck!

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    05-11-2020 18:36:38

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