OFFLINE CAMERA

I switched out my router, I spoken with a ring advisor and now I was told j needed a reply. I’m so ? confused.

Hi @Marygreen74. Can you let us know what model of Ring Camera you have and share a few details on what you’re experiencing on your end? Is the Camera reporting as offline in the Ring App, or did you get a new wifi network name along with the new router? Once we have a bit more information, we can offer some suggestions that may help. :slight_smile: