Notifications not working

Question

We haven’t been receiving notifications on our phones since the iOS update last week. The recordings are there when we open the app. Is anyone else having this problem and know a solution?

Caitlyn_Ring · Answer

Hi @Batcave1. For iOS devices specifically, you can find troubleshooting steps for notifications in our Help Center Article [here](https://support.ring.com/hc/en-us/articles/210266406-How-to-Troubleshoot-Ring-Notification-Issues-for-iOS-Devices). I'd also recommend ensuring that both the Ring App and your phone's OS are fully updated and that the Ring App has permissions enabled to send notifications within your phone's settings. :)

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Notifications not working

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