Ring Video Doorbell

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A
Notifications for Peephole camera
battery-video-doorbell
troubleshooting

I no longer get notifications from my Ring Peephole camera. It used to work fine but over the last few weeks notifications have stopped. I have rebooted the modem the Mesh system and the android mobile, removed and reinstalled the app, I rebooted the doorbell but still nothing, The wifi signal is fine all the rssi is good and in the green. I do receive notifications on the Echo dot for movement. What else can i try apart from a replacement door cam. All other apps on the phone work perfectly and the signal is good and all notifications are turned ON.

306

0

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18-04-2023 06:47:39

Responses (3)

  • T

    Hi @Aca. This Help Center article [here](https://support.ring.com/hc/en-us/articles/211676423-How-to-Troubleshoot-Ring-Notification-Issues-for-Android-Devices) should provide you with some steps to troubleshoot this concern. Let me know if this helps!

    0

    20-04-2023 03:01:57

    • A

      Thank you Tom. I have alewady tried all of those but did not make any difference.

      0

      21-04-2023 06:43:28

        T

        Hi @Aca. Sorry to hear that didn't help any. I would suggest reaching out to our support team to investigate this further. Please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.

        0

        24-04-2023 02:03:38

    • S

      This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.

      0

      24-05-2023 02:03:54

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