Ring Security Cameras
Notification when camera goes offline
Why isn’t there a notification when the camera goes offline? Surely this is an important feature that needs to be added.
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12-09-2023 09:45:18
Responses (4)
- C
That’s nonsense, it’s no different than when you loose contact with an apple air tag a you get a notification that the connection has been lost. It’s all about the programming in the software. Clearly your software programming is a little behind the times. Also the battery was fine on all occasions but I noticed after every time it lost connection and I had to do a full reconnect it always came up with software update.
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22-09-2023 06:18:27
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- C
This has happened twice now, the low battery notification is nonsense as I go into the ring app and the ring is camera is offline but the battery is still showing at the percentage it was before it goes offline, both times it needed a software update, this needs to be sorted as it makes the camera not fit for purpose.
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13-10-2023 02:25:31
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- S
This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.
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12-11-2023 02:26:25
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Tom_Ring
Hi @Cliff7474. If a device offline, it has no way to communicate. You should receive a low battery notification prior to your device going offline. If your device is offline due to a weak connection, it would be best to improve the connection of that devices.
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14-09-2023 01:57:39
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