I’ve stopped getting a notification sound on my iphone recently and I’m not sure why. It was working fine until just recently. The RSSI shows as -40. Could that have something to do with it? If so, I wonder why it was working just a week ago.
Hi there, @WTH2020! The RSSI value you shared is certainly sufficient for operation, and notifications should be received as intended. The best next step will be to remove and reinstall the Ring app on your mobile device, as well as ensure there is not a vpn enabled. Once complete, please check the settings in your Ring app such as the Doorbell alert toggles and alert tones options, found in Device Settings. I hope this helps! 