Ring Video Doorbell
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U
Nothing changed, but now it won't detect people at the door!
battery-video-doorbell
troubleshooting
motion-settings
My ring doorbell for used to detect people at the door, but now it only detects "motion". Even when I stand on the doorstep and do jumping jacks, it won't detect a "person at the door".
It used to detect a "person at the door" every single time the mail carrier came, or a package was dropped off. It worked perfectly, and nothing has changed since it worked perfectly.
The angle was good. The wifi was good. The placement was good. The motion settings and zones were good. I have gone through all the trouble shooting steps, and nothing fixes it. It is not a matter of location, as the current location worked perfectly for months.
Do I need a refund?
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27-10-2023 02:21:21
Responses (2)
R
Same. I’m very disappointed in the entire Ring system. I would not recommend it to anyone. So many issues with connectivity, lack of notifications, smart notifications not working. I’m an IT guy and I’m ready to throw up my hands. I’m tired of resetting and rebooting my devices to fix quality issues.
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22-03-2024 03:48:54
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Caitlyn_Ring
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30-10-2023 10:00:36
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