Hi
Since we have paid the yearly subscription our cam hasnt worked properly
Delays on notification when someone approaches property
Live cam just keeps buffering
Some videos comes up blank on playback
Any ideas?
For video and notification connection concerns, it’s always a great step to check out your RSSI in the device health section of the Ring app, to ensure for optimal wifi signal. Please also ensure there is not a VPN enabled on your mobile device. For videos that won’t play, try logging in at Ring.com to see if videos play there. I hope this helps! 