Not working correctly

Hi only had my camera unit a couple of weeks
It only seems to be picking people up once they are 4 foot away or underneath the thing and does not always pick up people too sometimes if I move the sensitivity up to the border of my property it picks up people walking on the pathway in front of of my drive or vehicles moving pass but not people entering or leaving my property

There are many motion settings that can help with that. Here are some of the most commonly used Help Center resources for optimizing motion detection:
Motion Frequency
Customizable Motion Zones
People Only

Aside from motion settings, the angle and mounting height can also help with motion detection. I hope this helps! :slight_smile:

Ok What would be the best height for this ?

Hi @user4100, happy to chime in here. That would depend on which model of Ring Camera you have, but typically if you’re installing it outside you’ll want your Camera to be around 6-9 feet high. You might need to adjust this height or angle to fit your home environment specifically, so it may take some trial and error.