NOT synchronizing 4-digit PIN to Kwikset 910 lock?
Hi, i have a Kwikset 910 lock with Z-wave. It paired with Ring with no issues and is fully integrated. The problem is that Ring is forcing our users 4-digit primary pin into the Lock. While we used to a 6-digit pin on the lock itself. If we set the 6-digit pin on the lock, it works very briefly but then Ring’s 4-digit pin takes over. The problem is that this lock has just 5 keys each covering two digits, so 5*5*5*5 is just 625 possible combinations which is not feeling sufficiently secure. The 3 attempts lock gives you until it beeps are 0.5% to guess. And then after a minute you have more attempts. Is there any way to fix this, while still having the lock integrated with the alarm system?
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02-06-2023 12:15:28
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Caitlyn_Ring
HI @user46936. Since the Ring Alarm system uses a 4-digit PIN code, this would carry over to any smart locks that you integrate. Other neighbors have asked for a longer PIN code on our Feature Request board, which you can find [here](https://community.ring.com/t/access-code-longer-than-4-digits/4661). I'd recommend adding your vote and feedback to that request, as our team uses the Feature Request board to share ideas with our teams here.
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02-06-2023 05:31:56
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