Hi there, neighbors! When having multiple locations, there should be preferences available for your Neighbors section of the Ring app. When logged into the Ring app, you should be able to visit the Neighbors section from the menu, then tap the gear icon on the Neighbors page. This will bring you to your Neighbors locations, in which notification preferences should be an option here. You will be able to disable the alerts for certain events or locations.
You can also try this using the Neighbors app. If this option is not available or working, try removing and reinstalling the Ring app on your mobile device. If you are needing further assistance with this, please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.
As we always value our neighbors’ feedback, feel free to add any related requests on our Feature Request Board. This way other neighbors can share their interest in one place, that we can organize and share with our teams here.