Not Receiving Notifications using Samsung S8

I have not been receiving any notifications (motion alerts or ring alerts) for about two weeks. I have done all the troubleshooting–gone through all the suggested fixes - checking notification settings (phone and app), clearing cache, clearing data, uninstalling/reinstalling the app, turning my phone off/on during those steps…etc. fThe Ring Doorbell 2 is working…app is recording all motion and ring alerts…I am just not receiving notifications. I don’t know what else to do and it’s very frustrating. Everything was working perfect…until it wasn’t. Any recommendations are welcome. Thank you!

Samsung phones have certain issues like others do. Check out the links below and try the fix for Samsung phones.


I researched other threads and discovered multiple Samsung users having issues with the Clean Master App intercepting Ring notifications. I uninstalled the Clean Master App, uninstalled and re-installed the Ring App and I am now receiving Ring notifications again. I’m glad I have Ring notifications again.

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