Ring Video Doorbell
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U
Not getting notifications
hardwired-video-doorbell
troubleshooting
Hi,
is anyone else having issues with their doorbell not giving notifications? I received a delivery today and did not receive a notification. I have Smart Alerts set for both Person and Package and neither sent an alert. This has been happening on and off since I installed the device a little over a month ago.
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18-01-2024 08:04:04
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Justin_Ring
Hi @user74683. Is it recording the motion but not alerting you? or is it missing both the recording and the alert?
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19-01-2024 06:47:07
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