Not getting notifications even after checking all app and phone settings

Checked all the settings on the app and on my iPhone and I still will not get notifications, but my wife still gets them. This makes the ring useless to me.

Hi there, With notifications working on at least one mobile device, this is a great sign that your Ring device is sending the alerts successfully. The next best thing to check is Ring and mobile device connection. Please ensure there is not a vpn enabled. To ensure this is for all event types, try ringing your Doorbell to receive a notifications. Feel free to let us know how this goes! :slight_smile: