Not charging

I just got it and I charged it and it said full but now when I go to install it it’s back dead and don’t seem to wanna charge. What should I do

Hey @CadillacVic19. If the battery is not holding the charge like it should, please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19. This has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.