Ring Security Cameras
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Not charging icon not working
Myself and my caregiver have noticed that no power to charge icon has been on for months now. Is there eta on permanent fix. I’m really tired of having to reinstall cameras to have it reappear a few days later. It’s been on for over 60 days now round the clock. Clearly the battery is charging and is maintaining charge. I’ve removed battery and charged with orange cord over 24 hours to make sure it was charged. Reset icon back on the following morning 6 hours later. Note over night two events only. PlRing App Folks Please Fix It!
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29-07-2023 18:52:28
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Tom_Ring
Hi @MsBritches. Can you share a screenshot of what you are seeing? What device is this? What version of the Ring app do you have installed? What type of charger are you using?
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31-07-2023 13:10:28
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