I just purchased a Stick Up Cam Plug-in and a Pan & Tilt mount for it. In the mobile app I can control the pan & tilt, but when using the ring.com website, I can’t find any way to access the same controls.
Is there no way to control the mount from ring.com? This is the primary way the camera is going to be managed, so it’s very disheartening to learn that something this basic isn’t supported.
Hi @User32.dll. The Pan-Tilt Mount is controlled through the Ring app at this time. You’re welcome to add your suggestion to control the Pan-Tilt Mount from Ring.com to our Feature Request board. We use the Feature Request board as a way to gather and share new ideas with our teams here.